Privacy Policy
Oval Peak FX respects the privacy of every visitor and every client. We collect information only when it is needed for our service or when the law requires it. This policy explains what we collect, how we use it and how we protect it.
Information We Collect
We collect information when you contact us, request a service, open an account or use our website. This includes your name, phone number, email address, identification documents, proof of address, bank details and any information linked to foreign exchange activity.
We also collect technical data when you visit our website. This includes browser type, device type, the pages you visit, the time of each visit and your general location. This helps us keep the site secure and improve function.
How We Use Your Information
We use your information to
• verify identity and complete compliance checks
• manage account requests
• process payments through regulated service partners
• contact you when information is needed or an update is required
• maintain records for legal and auditing duties
• improve our website performance and user experience
We do not sell your information. We share information only with trusted providers who assist with payment processing or compliance checks. These include regulated settlement institutions and financial service partners.
Legal Grounds for Processing
We process information to comply with regulation, fulfil contract requirements and protect the interests of Oval Peak FX and its clients. We also process information when you give consent.
How We Protect Your Information
We store information on secure systems that have controlled access. We use technical and organisational measures to prevent unauthorised access. We keep information only for the period required by law or internal policy. When the information is no longer needed, we remove it from our systems in a secure manner.
Cookies
Our website uses cookies to support performance and improve the experience of visitors. You may block or delete cookies through your browser settings.
Your Rights
You may request a copy of your information. You may ask us to correct, update or remove information where the law allows it. We may request proof of identity before we complete any request.
For all privacy questions, contact j.murphy@ovalpeakpartners.com